Testimonials and Success Stories From Our Clients:
Challenge Historical Records (fr. 1800’s) Stored in Attic, No Workflow
Solutions Implemented Document Management System
Result Efficient Search and Retrieve of Records
Just want you to know that Damon [Manager, Technical Services for Hines EDM, Inc.] provided me tremendous help this morning…, he was able to wrestle my problem to the ground and come to my rescue… saving me weeks of work caused by one momentary brain fade… Just want you to know how much I appreciate Damon’s support and technical expertise. He’s a keeper!
Laura Miller, Placerville CA
Challenge Automate Business Process for City of Santa Cruz
Solutions Installed System, Workflow, Document Management Process
Result Installation saving time and money
We purchased a solution from Hines EDM, Inc. and we love it. It has reduced our agenda packet processing time from a two day process down to a half day process. Kurtis from Hines EDM, Inc. worked very closely with us to customize our agenda to meet our special needs. The folks at Hines EDM, Inc. have also been quick to respond to any questions or issues that we have had along the way. I would highly recommend Hines EDM, Inc.
Lorrie Brewer, Santa Cruz CA
Challenge Non-automated process, reached storage capacity, needed a streamlined system to manage documents
Solutions Install and Workflow Implementation, Training
Result Faster Process and Decreased Cost
Ease of use and flexibility. We’re able to alter, change, and adapt iSynergy to what we need to do and make it work for us. Fast.” She added, “Almost every day we think up a new use. It’s been phenomenal.
Lt. Pritchard, County Sheriff Department
Challenge Record Storage
Solutions Digitized building permit microfiche records
Result Automation created more ease and accessibility
Great job! Our initial goal in digitizing building permit microfiche records was to obtain desk-top accessibility via SIRE. The bonus was the fantastic job Hines EDM, Inc. did in improving the quality of our old, grainy images. No more microfilm viewer image adjusting – no need, Hines EDM, Inc. has done it for us! Thank you Lonnie, Jon and staff for the great job.
Michele Courtney, Daly City CA
For more testimonials and success stories, ask for one of our sales representatives.